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Now that Metro’s Rider Rewards program has officially launched, let’s walk through how to find it in the Transit app and start earning points!
If you’re new to Rider Rewards, it’s a feature that lets you earn points for riding Metro and redeem them for free passes or gift Here’s how to get started:
1. Open the Transit app and tap the icon in the top left corner to view your account information.
2. Scroll down to Accounts and select the EZFare Rewards box.
3. Tap My Profile to go directly to your Rider Rewards account. You may need to setup or connect your EZFare account through the Transit App
4. From there, you’ll see your total rewards points at the top. Use the three tabs to explore ways to earn more points, redeem rewards, and track your activity!
You can learn more at go-metro.com/rider-rewards
Interested in joining Metro`s STEER committee?
Members of the Strategic Transit Engagement to Expand Ridership (STEER) Advisory Committee use their diverse knowledge and experience of transit and the community to provide insight to Metro staff and provide feedback on our plans, policies and services.
Learn more about serving on the STEER committee and apply at https://www.go-metro.com/riding-metro/steer-committee/
Is that Hunter Greene or Darryl Haley? Last night, Metro CEO & General Manager Darryl Haley had the honor of throwing out the first pitch at the Reds game and performing the National Anthem with his vocal group, The Mystics, at Great American Ball Park in celebration of Jackie Robinson Day.
A huge thank you to all the Metro team members who came out to support Darryl and celebrate his leadership as he prepares for retirement after 19 years of service.
Thank you, Darryl, for your dedication to public transit, and for the passion and vision that have helped keep Cincinnati moving forward, year after year.
Ride. Earn. Redeem. Metro Rider Rewards is launching tomorrow at 9am!
We’re showing appreciation to our loyal riders with Metro’s new Rider Rewards program, available in the Transit App with EZFare.
Earn points by riding the bus, completing surveys, referring friends or family, and more. Those points can be redeemed right in the app for bus passes or gift cards.
Visit go-metro.com/rider-rewards to get started!
Reminder:
Attend one of three public meetings to learn more about a proposed fare restructuring and provide your feedback. Attendees will also learn about the new Rider Rewards program launching April 16, and the upcoming fare capping feature called Ride&Save, aimed at reducing the cost of using transit for frequent riders.
To register for the virtual meetings and find more details, visit go-metro.com/farerestructure.
In-person public meeting:
Wednesday, April 16, 2025
5:00 – 7:00 p.m.
Location: Cincinnati & Hamilton County Public Library, Downtown Branch
800 Vine St, Cincinnati, OH 45202, 3 South Huenefeld Tower Suite
Virtual Meetings:
Thursday, April 17, 2025
10:00 a.m. – 12:00 p.m.
4:00 – 6:00 p.m.